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IDC: IT Services Grew in 2019, Will Shrink in 2020

April 16, 2020

COVID-19 causing businesses to pause or delay IT projects, crimping service segment

First, here’s the good news from IDC: IT services grew a whopping 5% in 2019 (2.4% when adjusted for nominal dollar value) as businesses invested in IT projects that required third-party support.

The bad news: COVID-19 will crimp IT service spending in 2020 and beyond.