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ConnectWise RMM Users: Patch Now to Avoid System Failure

February 11, 2019

Newly discovered bug in Automate, the tool formerly known as LabTech, will take down key components of the platform next month if not fixed

ConnectWise is urging users of its Automate remote monitoring and management (RMM) platform to apply a critical update to avoid a March 9 shutdown of the tool’s server, agents, and control center. The hot fix marks the second time in a week that ConnectWise has issued an unscheduled patch to address problems with its MSP-focused offerings.